Globetick

Support

Need help? Email support@globetick.app and we'll get back to you.

Frequently asked questions

How do I tick off a place?
Tap a country on the globe or map to open its card, then tap Mark as visited. You can also tick the checkbox next to it in the list.
I ticked the wrong place.
Untick it the same way. Right after you untick something or clear everything, an Undo button appears for a few seconds.
Why are there 256 places, not 195?
Globetick counts all 195 countries plus territories and regions people think of as their own destinations, such as Greenland, Hong Kong, Puerto Rico, the Canary Islands and Antarctica.
Do I need an account?
No. Without an account your places are saved on your device. Signing in (Settings → Account) is optional: it backs up your map and syncs it between your iPhone, iPad and Mac, and brings it back on a new phone. Sign in with Apple, or with your email and a 6-digit code; there's no password.
My places aren't syncing between devices.
Make sure every device is signed in to the same Globetick account (Settings → Account shows which) and is connected to the internet. Ticks made offline are sent when you're back online. Changes can take a minute to arrive.
I didn't get my sign-in code.
Check the spam folder and that the email address is spelled right, then tap "Send a new code". Codes expire after 10 minutes.
How do I get a copy of my data, or delete my account?
Settings → Account → Download my data gives you a JSON file. Delete account removes everything from our servers; you can keep using the app without an account.
How do I add the widget?
Touch and hold your home screen, tap Edit → Add Widget and search for Globetick. Choose Travel map (your world map) or Progress. Progress also works on the lock screen.
How do I share my map?
Tap the share button in the toolbar to make a poster of your travels.
How do I start over?
Go to Settings → Clear all places.

Still stuck? Email support@globetick.app with your device, the app version (Settings → About) and what you were doing. We read everything.